6
1100 W Poplar Ave, Collierville, TN 38017, USA
Collierville, Tennessee 38017
+1 901-414-1936

Developed a slow oil leak that I didn't know about until I got Low Oil Level. I found the oil filter was loose. It cost me 3 quarts of oil and a mess in the driveway.

Always under staffed. Made an appointment for oil change and front end alignment and the said it would be 60-75 minutes. I came back an hour and a half later and my car had not moved. They now tell me that they are understaffed and some inspections had taken longer than expected. I still am waiting. This is going to be the third time that this has taken more than 3 hours.

They were able to help me in a very timely manor. Friendly and helpful! Dealt honestly with me.

I came in for an alignment due to just having both inner and outer tie rods replaced, center link and idler arm which I preformed. After I preformed the work myself i had it dead on regarding driving straight and no more shakes on interstate. I did notice a little uneven wear on my brand new tire which was the reason for alignment. When I got the truck out of shop I noticed it was pulling to the right quite a bit. And the shakes on interstate was worse than before I change out steering components. Now I'm pretty mechanically declined so I took a peek and noticed my idler arm both was less than hand tight. Now that could of been my fault due to not tighting all the way. But that should of been caught by a simple shake of tires which I'm told by a vet mechanic should of been the first task preformed. And also wad told that the alignment of the truck that it was almost the worst out it could possibly be. Now I have a pretty old truck so if a bolt gets removed or loosen you can definitely tell. And the camber screws were definitely weren't touched and the tie rod adjustment sleeve was in the exact spots I left them. So long story short they charged me $107 to do absolutely nothing to my truck. And lied and said the camber screws and tie rods were adjusted. And when I set them up on the low they blamed it on a mechanic that's not as good as the one that's working today. Just got refund and will never come to this location again and would highly encourage you to do the same.

Took to gateway tire in Collierville, they flushed power steering fluid, noise gone, everything else fine. Long story short $80 dollars. 80

Took my car in for a noise being made while turning. Was told I needed a new rack and pinion. They also recommended replacing power steering pump. $ 1400 quote.

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Firestone Complete Auto Care — Car Repair in Collierville

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Firestone Complete Auto Care

Car Repair at 1100 W Poplar Ave, Collierville, TN 38017, USA. Here you will find detailed information about Firestone Complete Auto Care: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    7:00 AM – 7:00 PM
  • Tuesday
    7:00 AM – 7:00 PM
  • Wednesday
    7:00 AM – 7:00 PM
  • Thursday
    7:00 AM – 7:00 PM
  • Friday
    7:00 AM – 7:00 PM
  • Saturday
    7:00 AM – 6:00 PM
  • Sunday
    8:00 AM – 5:00 PM

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
Tennessee
Address:
1100 W Poplar Ave, Collierville, TN 38017, USA.
City:
Collierville
Postcode:
38017

About Firestone Complete Auto Care

Firestone Complete Auto Care is a US Car Repair based in Collierville, Tennessee. Firestone Complete Auto Care is located at 1100 W Poplar Ave, Collierville, TN 38017, USA.


Please contact with Firestone Complete Auto Care using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Firestone Complete Auto Care opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Firestone Complete Auto Care

  • Gabrielle
    Added 2014.10.24
    Developed a slow oil leak that I didn't know about until I got Low Oil Level. I found the oil filter was loose. It cost me 3 quarts of oil and a mess in the driveway.
  • Ella
    Added 2014.10.18
    Always under staffed. Made an appointment for oil change and front end alignment and the said it would be 60-75 minutes. I came back an hour and a half later and my car had not moved. They now tell me that they are understaffed and some inspections had taken longer than expected. I still am waiting. This is going to be the third time that this has taken more than 3 hours.
  • Jaden
    Added 2014.09.27
    They were able to help me in a very timely manor. Friendly and helpful! Dealt honestly with me.
  • Maya
    Added 2014.02.14
    I came in for an alignment due to just having both inner and outer tie rods replaced, center link and idler arm which I preformed. After I preformed the work myself i had it dead on regarding driving straight and no more shakes on interstate. I did notice a little uneven wear on my brand new tire which was the reason for alignment. When I got the truck out of shop I noticed it was pulling to the right quite a bit. And the shakes on interstate was worse than before I change out steering components. Now I'm pretty mechanically declined so I took a peek and noticed my idler arm both was less than hand tight. Now that could of been my fault due to not tighting all the way. But that should of been caught by a simple shake of tires which I'm told by a vet mechanic should of been the first task preformed. And also wad told that the alignment of the truck that it was almost the worst out it could possibly be. Now I have a pretty old truck so if a bolt gets removed or loosen you can definitely tell. And the camber screws were definitely weren't touched and the tie rod adjustment sleeve was in the exact spots I left them. So long story short they charged me $107 to do absolutely nothing to my truck. And lied and said the camber screws and tie rods were adjusted. And when I set them up on the low they blamed it on a mechanic that's not as good as the one that's working today. Just got refund and will never come to this location again and would highly encourage you to do the same.
  • Alexandra
    Added 2014.01.25
    Took to gateway tire in Collierville, they flushed power steering fluid, noise gone, everything else fine. Long story short $80 dollars. 80
  • Alejandro
    Added 2013.07.03
    Took my car in for a noise being made while turning. Was told I needed a new rack and pinion. They also recommended replacing power steering pump. $ 1400 quote.
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