Stay away from ABBRA Auto Glass in the Memphis,TN area!!I have tried for over three months to have my car windshield replaced. Due to my work location I could not have it replaced at work and only a Saturday installation was possible. After over a month of waiting for a delivery date, I waited all morning for the installation. I was notified by the tech late in the morning that the windshield was cracked and would have to be reordered. Lost morning! Now, several weeks later I have waited all morning for the installer to arrive, when Stacey calls to say the tech does NOT have all the parts to do the installation. Even though they called to confirm the appointment yesterday.
Best advice: do business with a customer company that can be trusted- not Abbra!
Terrible!!! Customer Service sucks!!! Not sure how they made the list for State Farm. Will NEVER go back and and nor will I refer anyone. Lady at the desk didn't care at all. Never got off her butt. Everything by appointment ONLY. I didn't make an appointment for an accident. My hood won't even close and yet, I was advised it's safe. AutoNation took my car right in and I'm now in my rental. Save some time and don't bother. If you do fine yourself there, run like fire is behind you. Sincerely, Sadly Turned Away
You'd be crazy to go elsewhere. Great location in Collierville, and they give you the white glove experience every time you visit them. Their GM does final quality control and has a discerning eye. I hope nobody needs their services (let's face it, a trip to the body shop isn't a fun one) but if luck serves you poorly, this is the only place you should trust.
Matt is a great person to deal with. Very professional, knows the business well and deals fairly with getting things right.
The quality of work is very good.
Mildred is a jewel to work with also.
Excellent service with a fair price. I will use again if the need arises.
Obviously,Abbra AutobGlass cannot be trusted to deliver on their commitment to service if any kind. On both occasions they should have known the day prior that the glass was damaged or that they did not have all the parts needed. Making an appointment confirmation phone call would lead one to believe they could do the job.
Abra Auto Body Glass is a US Car Repair based in Collierville, Tennessee. Abra Auto Body Glass is located at 430 E Winchester Blvd, Collierville, TN 38017, USA.
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