Whoever the manager was on that day needs to be fired
Now, we saw him talk to some of the employees who were hanging around in the back area chatting with each other. And another 30 minutes passed before one came over with a menu. Another 30 before we caught someone's attention. If it were not for the game we would have walked out. I should have taken it as a sign though, and not ordered, but, I was hungry.
Steak nachos. Well, they came out fairly quickly, but after one bite there was immediate regret that they had come out at all. The chips are paper thin, and were both soggy and stale (a rare feet). The cheese sauce was some white generic mess that tasted like vaseline. The meat, over cooked and also flavorless. Honestly, a simple and easy dish that was reduced to slop. A few bites in, I gave up. No one ever came to check how the food was, and during approximately 2 hours there, we were only asked once if we wanted refills (that trip over from the bartender)
I have a great time every time I go. The service, entertainment, and food are great.
I love Tony's Trophy Room it was so clean and so neat and the food was great the service was good it was just awesome
Great service and wonderful food. Great prices and portions.
I learned the server who had been responsible for the table was going on break, so I was left in customer limbo. Literally, no one came to take my order until another patron went and got someone 15 minutes after my arrival. (and yes, there were not that many people in the place, so it was obvious I was a new arrival)
I was here last weekend to watch a football game. I arrived and the other party members had already been there a while. What happened next was a saga of incredulity.
If you want a great (giant) burger at a great price check these guys out. They even have live entertainment. A great bar and grill.
We watched as servers hung out in the back and rarely came to any of the tables. It was the bartender, not a server who finally brought me my beverage. I then asked if I could order some food and he said sure, what did I want. I explained I needed a menu at which point he said he would send a server over.
Tony S Trophy Room is a US Restaurant based in Collierville, Tennessee. Tony S Trophy Room is located at 929 W Poplar Ave, Collierville, TN 38017, USA.
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