Absolutely TRASH the only good employe is sam he definitely deserves a $500 dollar raise reed is trash fire him NOW
Okay so parents can't go in any area with their toddler..? That's the most absurd thing I've ever heard of. And the reason I was given was because "jumpers over 46" tend to lose control" like okay because I'm going to be doing backflips beside my 2 year old.. *major eye roll*. I can't even walk in the area around my toddler in the trampoline area. I get the "safety" but I'm an adult with my toddler. Not a 12 year old with her friends and little brother and acting crazy. If I could give this place ZERO stars, I would. Completely absurd. I drove almost an hour and a half to come here. Waste of time and money. Go to SkyZone Trampoline Park. They also actually have more than one staff member walking around watching kids.
We only got 2 pizzas and 2 drinks....when we should have gotten 4 pizzas and 6 drinks. I don't think you understand unless you know how much a party plus the extras cost here! I asked to see a manager, but no manager there. I asked to see my order or my receipt, and was told I could not see it unless I knew the exact date that I paid for the party online. Completely absurd!
I bought a party package and then added on an additional 10 jumpers. Per the website, for each additional 5 jumpers you pay for, you get one additional pizza and 2 Liter. The party includes 2 pizzas and (2) 2 liters. Plus on the website I added an additional @ liters on top. I wanted the parents to be able to have pizza and drinks as well and make sure that we had enough for everyone.
I suggest that they change up the jump areas. Kids get bored and it hasn't changed yet. Need to bring back the foam pit for the bigger kids as well. A zip line dropping into the foam pit is what my kids suggest.
I had my son's 7th birthday party here. He would say it was awesome, but I had a terrible experience. I paid for the party on the website and received an email that stated to arrive 10 minutes prior to the start of the party time. I arrived exactly 10 minutes prior and there was a girl at the counter putting on her makeup and playing with her hair and was flat out rude to us and said that she couldn't do anything for us for 10 minutes. She didn't even let me talk, she just kept interrupting and saying that we had to wait 10 minutes. She wouldn't let us put our stuff in the party room or anything.
I guess I would have another party there if my son absolutely wanted it, but I would never use the online booking and paying feature again. I would call several times to make sure they are ordering the correct number of pizzas and we are getting everything included.
I left a comment in the comment box about my concerns for the party. A manager did call me that same day and wanted to know the details. I was offered a free jump for my son. He also told me that I overpaid online somehow and I got a $57 refund. That really is not that much when I paid over $500 and got shorted pizzas and drinks and the front desk girl was horrible.
This is one of my favorite places to go in the Memphis-area. I'm 24 and I go with people in their 20s and 30s no problem. Check out Groupon for a good deal if you want to try it out!
Get Air Memphis is a US Point Of Interest based in Collierville, Tennessee. Get Air Memphis is located at 952 W Poplar Ave, Collierville, TN 38017, USA.
Please contact with Get Air Memphis using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Get Air Memphis opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Point Of Interest in Collierville