My mother hired the in-law family friend (an electrician) rectify the issue with their power on the same day, but now they are stuck with yet another bill and the dryer is still not working. Today, my grandmother revealed that she received receipts that appear to be from two different companies owned by the same set of people. There's something shady going on here for sure, and it's unfortunate that my grandparents were impacted by such business practices due to the reccommendation of this company by their home warranty insurance company.
DO NOT TRUST THIS COMPANY. They sent a technician to my grandparents' home on Sept. 7 to fix a broken clothes dryer and the "technician" somehow managed to make the knock out the power in their entire home. He attributed this to loose wires, told them to call the office, and promptly left the home. My grandparents have lived in this home since 1992 and have NEVER experienced a power outrage that could not be attributed to a temporary issue with the power company after a severe storm.
When my grandmother went to call the office, the woman hung up in her face. Days later, my mother has gotten involved and is still trying to get in contact with the supervisor/owner.
Rise Home Services is a US Plumber based in Collierville, Tennessee. Rise Home Services is located at 342 New Byhalia Rd #204b, Collierville, TN 38017, USA.
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