Great place to get coffee and some computer work done while on the road.
Best customer service and everyone was so helpful and nice. They also have a huge variety of just about everything your looking for. If your in the music/DVD section ask for Josh! He was awesome.
Talking to them over the phone to hold a book was so easy, thanks to the friendly staff! They gave me all the information I needed, and when I got there, it was ready to pick up!
The cashier asked me if I'd like to become a "member" and about all the discounts I'd receive, so I signed up. I was almost home before I realized my bill was much more than it should have been, so I looked at my receipt and he had charged me $25 for the membership. Not once has he said that it cost any money to join, much less $25. So I had to drive all the way back to get it refunded. When I told him what happened, he wouldn't even admit that he hadn't told me. Neither he nor his manager even apologized for the inconvenience, much less the deception. Also, that same cashier put 5 heavy coffee table books in one bag. Needless to say it broke, and he didn't apologize about that either.
Still my favorite Barnes and Noble.
Barnes Noble is a US Book Store based in Collierville, Tennessee. Barnes Noble is located at 4610 Merchants Park Cir, Collierville, TN 38017, USA.
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